Michigan's Leading Telemedicine Experts

System requirements

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam – built-in or USB plug-in
  • Or, a HD cam or HD camcorder with video capture card

Supported operating systems

  • macOS X with macOS 10.7 or later
  • Windows 10

Supported tablet and mobile devices

  • iOS devices

Supported browsers

  • Chrome 30+ (disable Popup Blocker)

Processor and RAM requirements

Desktop/Laptop

  • Apple: support of iMac, Mac Mini & MacBook models running the most current OS
  • Windows: support for Windows 10

Minimum
Processor: Intel or AMD Quad Core 3.2 GHz or higher
RAM: 8 GB
Hard Drive Space: 20 GB Free
Resolution: 1366×768 (to snap apps)

 Mobile

WiFi + Cellular

Minimum Recommended
Apple iPad (5th generation)
Apple iPad Pro or newer
Apple iOS 11
Apple iOS 13 or newer

Software requirements and suggestions:

  • Adobe Acrobat Reader for workstations printing reports
  • OS – Windows 10 (RT not supported)
  • Mac OS (current version)
  • Speech to Text (Dragon Medical version 14 or later)
  • Microsoft Office 2016 (Office Professional is no longer required)
  • Web Browser – Google Chrome (current version)

High DPI support

  • High DPI displays are supported in Zoom version 3.5 or higher

Bandwidth requirements

  • The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, WiFi or Wired environments.

Recommended bandwidth for meetings and webinar panelists:

  • For 1:1 video calling:
  • 600kbps (up/down) for high quality video
  • 1.2 Mbps (up/down) for 720p HD video
  • Receiving 1080p HD video requires 1.8 Mbps (up/down)
  • Sending 1080p HD video requires 1.8 Mbps (up/down)

HD camera suggestions

  • Aver CAM340, Aver CAM520
  • Logitech C930e, Logitech Brio, Logitech PTZ Pro
  • Huddly
  • VDO360 PTZ HD Camera
  • VTEL HD4000PTZ Camera
  • Vaddio Clearview USB
  • Microsoft HD Webcams
  • Hovercam Solo 5 Document and Webcam
  • USB speakerphone and microphone
  • Clearone Chat 150
  • Jabra Speak 510
  • Jabra Speak 710
  • Jabra Speak 810
  • Jabra USB Speakerphones
  • Logitech P710e
  • Plantronics Headsets
  • Plantronics Calisto 600
  • Phoenix Quattro3
  • Revolab Fusion Wireless Microphones
  • Revolabs UC500
  • Shure Wireless Conferencing System
  • Voice Tracker Array Microphones
  • Yamaha PSP-20UR
  • Yamaha YVC-100
  • MXL Microphones for Conferencing